Miami Voice: eBay Meets Florida Sellers This Week (Sept. 25th)

Since 2002, the biggest event that brings together eBay (the company) with eBay (the Community) has been eBay Live!, with thousands of attendees. But in June, at eBay Live! 08 in Chicago, eBay announced a change to the way we meet our customers face-to-face. Instead of one massive annual event like eBay Live! in 2009, we would have more smaller, regional events called "eBay In Person" where customers and staff can interact in a more effective way (the next eBay Live! is in 2010). We've been experimenting this format since last year (for example, we held an eBay In Person in San Francisco in November 2007).

This week, on Thursday, September 25th, eBay In Person is visiting Miami, Florida. In an all-day event (9:00 am - 5:00 pm Eastern Time), eBay staff from various teams will meet about 200-300 sellers at the Hyatt Regency Miami (400 South East Second Avenue, Miami, Florida, 33131) to listen and learn. We encourage participation, so if you're an eBay member in the Miami area, walk-ins are welcome! (There's a $25 charge.)

Besides discussions about eBay's recent policy changes and future direction, the eBay team will also conduct informative sessions on how sellers can improve their businesses on eBay, such as "Boosting Your Customer Service, DSR, and Feedback" and "Improving Your Visibility in Search Results." They'll also have a session on Shipping Best Practices, including the importance of specified shipping, using the Shipping Calculator, and how to save time and money with label printing solutions.

We'll be covering much of the event here on the Chatter, so please stay tuned.